Draft — these terms are under legal review and may change.
Effective 2026-10 (draft)
TaTasque ("the Service") is provided by Rapid Surveys Pty Ltd (ABN 80 096 216 849) ("we", "us", "our"). These Terms apply to everyone who uses the Service. By creating an account or using the Service you agree to them. If you do not agree, you must not use the Service. If you accept these Terms for a company, you confirm you may do so on its behalf.
TaTasque helps teams record and manage jobs and tasks — their details, locations, photos, files, time, stock, safety and quality records, messages and related information — and can exchange information with other programs your company links. TaTasque does not move money between you and anyone else.
The Service is under active development. Features may change, be added or be removed, and may sometimes behave unexpectedly. We will try to tell you before removing a feature you pay for.
You are responsible for keeping your sign-in details confidential and for everything done under your account. Tell us straight away at support@tatasque.com if you think someone has used your account without permission. A company’s account owner and admins are responsible for the people they invite, the access they give them, and the details they record about other people (such as clients, contacts and people who send a request form). You must have the right to record that information.
The Service is sold in packages (currently Essentials, Team and Business), charged per person (seat) per month. A seat is each person at a level that can make changes; people who can only look (visitors and viewers) and your clients’ people are not charged as seats. A minimum number of seats may apply. Single add-ons can be bought on top of a package to add one feature. Current packages, add-ons and prices are shown in the app before you pay. Prices are shown excluding GST; 10% Australian GST is added at checkout. Paying yearly costs 10 months’ price for 12 months.
You may use the Service only lawfully and in line with these Terms. You must not:
You and your company keep ownership of what you enter. You let us store, copy and process it only to provide, secure and improve the Service. You are responsible for your content and for keeping your own copies of anything critical — the Service lets you export it. Share links let anyone who has the link open that photo or file without signing in; only share them with people who should see it, and revoke them when no longer needed.
If your company links another program, information moves between TaTasque and that program as your company sets it up, using the access your company gives. We are not responsible for other programs — their outages, changes, errors or loss of data — or for information they send. You are responsible for checking that information is correct before and after it moves.
To the extent the law allows, the Service is provided "as is" and "as available", and we make no promises or warranties beyond those in these Terms. In particular we do not promise that the Service will be uninterrupted, timely, secure or error-free; that results or information from it will be accurate or reliable; that every error will be fixed; or that it will work with every other program or data source.
To the extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive loss, including:
To the extent the law allows, our total liability for all claims is limited to the fees you paid us for the Service in the 12 months before the claim.
We are not liable for failure or delay caused by things beyond our reasonable control, such as natural disasters, internet or power outages, failures of other providers, government action or pandemics.
You agree to compensate us, and our officers, employees and agents, for claims, losses, liabilities and costs (including reasonable legal costs) arising from your breach of these Terms, your content, or your unlawful use of the Service — except to the extent we caused them.
Nothing in these Terms excludes, restricts or changes any consumer guarantee, right or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other law that cannot be excluded. Where the law lets us limit our liability for a failure to meet a guarantee, our liability is limited to supplying the service again or paying for it to be supplied again.
You can stop using the Service at any time; the account owner can close the company from the Company menu (see Delete your account). We may suspend or end access, without notice where necessary, for a serious breach of these Terms or conduct that harms other people or the Service. Where reasonable we will first give you the chance to fix the problem and to export your information.
The Service — its software, design, look and feel, documentation and the name TaTasque — belongs to Rapid Surveys Pty Ltd and is protected by copyright and other laws. These Terms give you a right to use the Service while you have an account; they do not transfer any of our intellectual property to you. If you send us ideas or feedback, we may use them without obligation to you.
These Terms are governed by the laws of Queensland, Australia, and you agree to the courts of that state.
We may update these Terms. We will tell you of material changes before they apply; if you keep using the Service after that, the new Terms apply. Questions: support@tatasque.com.